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Service Rating Sheet

Thank you for choosing FeliMaids™!

In order to continuously improve our service quality, we invite you to complete this short feedback form after your cleaning service.

Your feedback will not only help us maintain high standards, but will also be an important basis for the performance evaluation of our cleaners.

Thank you for your trust and support!

Employee Reviews

1. Overall satisfaction
Very satisfied
satisfy
generally
Dissatisfied

Please rate this cleaning service

2. Cleaning quality
Very satisfied
satisfy
generally
Dissatisfied

Do the surfaces, floors, bathrooms, kitchens, etc. meet expectations ?

3. Punctuality and reliability
Very satisfied
satisfy
generally
Dissatisfied

Did the cleaner arrive on time and complete the work as agreed?

4. Appearance
Very satisfied
satisfy
generally
Dissatisfied

Are cleaners neatly groomed, wearing company uniforms , using necessary protective equipment , and maintaining good personal hygiene?

5. Respect and professionalism
Very satisfied
satisfy
generally
Dissatisfied

Are cleaners polite, respect customer privacy , and clearly communicate cleaning scopes and precautions?

6. Follow the rules
Very satisfied
satisfy
generally
Dissatisfied

Do cleaners respect your keep-out zones, don’t-touch items , and complete their jobs according to company procedures?

7. Operating habits
Very satisfied
satisfy
generally
Dissatisfied

Are cleaners prohibited from violently dragging furniture during cleaning? Should they handle furniture with care to avoid damaging items ?

8. Do you show the customer's bag/belongings before leaving to confirm that they have not taken any of their belongings with them? (Customers can request this)
yes
no

To give you greater peace of mind, FeliMaids™ has developed a transparent process:

Our cleaners will proactively check belongings before leaving, and you are free to check the cleaner's bag if you wish .

Make sure there are no misunderstandings or unnecessary worries.

9. Do you actively ask for tips?
yes
no

FeliMaids™ employees are prohibited from actively asking for tips from guests . If you feel that the service was great and would like to express your gratitude, tipping is entirely voluntary and must not be forced or implied.

Platform evaluation

1. Pricing and cost-effectiveness
Very satisfied
satisfy
generally
Dissatisfied

Are the prices reasonable and the charges transparent?

2. Service Booking Experience
Very satisfied
satisfy
generally
Dissatisfied

Is the appointment process clear and convenient?

3. Customer Service and Communication
Very satisfied
satisfy
generally
Dissatisfied

Is the customer service response timely and professional?

4. Willingness to book again?
meeting
Won't
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Felimaids Ontario Inc.
Customer Service Local Phone: (647) 495-5007
WeChat Customer Service: Felimaids
Xiaohongshu account: Felimaids
felimaids@gmail.com

Services are provided by independently owned companies. Please contact your local Feli Maids™ customer service for more details. 2024 Feli Maids™ All rights reserved.

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